Earlier this month, we rolled out our new parking experience, ParkRDU. Since the program’s launch, we’ve seen better utilization of our facilities and we’ve gotten the chance to hear from many of our customers about their experiences. Thank you for your continued feedback.
Our new ParkRDU Premier area has filled several times since the program launched on April 4. To meet demand, we will be expanding this popular section over the next few weeks.
Our online booking tool was set to launch May 1, but will now be available for use later this Spring. Over the next several weeks, we will conduct additional testing to ensure the tool provides our customers with the highest quality experience possible.
It’s important to note that customers can use our parking facilities without booking online, even after the tool launches.
But, by booking ahead online, customers can guarantee entry into their preferred parking facility and get the lowest rate. Importantly, booking ahead removes one more potential stressor from a customer’s travel experience.
We’ll continue to share more information as the launch of online booking approaches.
The ParkRDU program is a direct result of customer feedback combined with careful planning for the future. And even though the new program has launched, we’re not finished yet!
I already mentioned that we will be expanding ParkRDU Premier. Currently we’re making improvements to the Park Economy 4 lot. Portions of the lot are currently closed but will be reopened in phases throughout the coming weeks. We have plans to make improvements to Park Economy 3 later this year.