Airport Services

Airport Services

  • How can I get wheelchair assistance once I arrive at RDU?
    There are several ways to obtain a wheelchair at the airport:

    • If you are flying in, please let your flight attendant know before landing.
    • Ask any skycap on the terminal curbside. They will contact your airline’s representative to bring one to your car.
    • Call ahead to RDU’s Guest Services at (919) 840-2123.
    • Visit the information desks, located in the bag claim area in each terminal.
  • Where are handicap spaces located in the RDU parking lots?
    Universally accessible parking spaces are available throughout the RDU parking garage and Park & Ride lots. These spaces are located near elevators and terminal entryways. All shuttles from the park & ride lots are lift-equipped.
  • How do I get from Terminal 1 to Terminal 2?
    Free shuttle bus service is available for passengers going from one terminal to the other. Or, you can easily walk between our terminals, which is about a 5-10 minute walk.

    From Destination Shuttle Bus
    Terminal 2
    Terminal 1
    Lot 4 Bus
    Terminal 1
    Terminal 2
    Lot 3 Bus