Breaking It Down: What’s In The Cost Of Your Ticket?

It used to be, that when you searched for airline tickets, there was always an asterisk leading to a comment that said something to the effect of “plus taxes and fees.”  Almost a year ago exactly, a new rule from the U.S. Department of Transportation changed that. Now, all of those “taxes and fees” areRead More

The Fives: Cool Airport Structures

Today, we’re beginning an occasional photo series here on RDU Cruising Altitude called The Fives.  Every few weeks, we’ll show you a series of five things or places that can be found at RDU if you know where to look, or perhaps, have the right credentialing to reach.  This week, we’ll start with five coolRead More

Terminal 1 Progress: A Whole Lot Of New

After a break from construction photo updates during the holiday travel season, I laced up my construction boots this week, put on my hard hat and ventured over to Terminal 1 to document the progress of construction. Being winter time, I wasn’t sure how many visual changes had occurred over the past two months, butRead More

Exemplifying Customer Service: RDU’s 2012 Employee of the Year

I work with a fantastic team of people here at the Raleigh-Durham Airport Authority and am continually amazed by how hard they work to make RDU a world-class airport. Each year, RDU employees recognize the hard work of our colleagues by nominating their co-workers for our annual Employee of the Year award. This peer-nominated, peer-selectedRead More

Flat Growth: The New Normal

At today’s Airport Authority board meeting, I shared our passenger numbers for 2012. The number of travelers passing through RDU rose just under one percent. Several years ago, this may have been surprising, particularly in our region, but today, flat growth is the new normal.