J.D. Power has ranked RDU 9th among large airports in its 2020 North America Airport Satisfaction Study. This is the second year in a row RDU has ranked among J.D. Power’s Top Ten. The study measures overall traveler satisfaction with mega, large and medium North American airports by examining six factors in order of importance:Read More

  RDU is tapping into the best minds in the Research Triangle region to address the impact of the COVID-19 pandemic on air travel. The airport is already helping passengers fly with confidence by increasing its cleaning and disinfecting practices, requiring that masks be worn in the terminals, encouraging physical distancing and using touchless technology.Read More

Airlines to Enforce Strict Face Covering Requirements Airlines continue to strengthen the steps they are taking to protect passenger health throughout their trip. Travelers will notice new signage, hand sanitizer stations and plexiglass shields at ticket and gate counters. Kiosks, queue lines and seating areas are arranged to accommodate social distancing. Airlines are conducting moreRead More

 A video released by RDU this week shows travelers the new health and safety practices at the airport to protect against COVID-19. The #FlyConfident video, produced by Raleigh-based Amazing Studios, allows viewers to observe the new travel experience by following a passenger through the airport. The video captures the new health and safety measuresRead More

RDU closed its secondary runway, 5R/23L, on Monday, July 6 for crews to begin making pavement repairs. Although it is safe for flying, deteriorating pavement on 5R/23L is being replaced to maintain the integrity of the runway. All commercial flights will use RDU’s primary runway, 5L/23R, until the secondary runway reopens. As part of aRead More