What are the procedures at the security checkpoint?
Learn more about navigating the security checkpoint at RDU.

When does the TSA Checkpoint open and close? 

The TSA opens security checkpoints at 4 a.m. each day. The Terminal 1 checkpoint typically closes at 10:30 p.m. daily. The Terminal 2 checkpoint typically closes at 11 p.m. daily.

What if I forget I have a prohibited item until I’m at the security checkpoint?
Airport Mailers, a self-serve packaging kiosk is located at both checkpoints and allows you to mail items from the checkpoint area to your final destination or home.

Does RDU participate in the Global Entry or TSA Pre-trusted traveler programs?
RDU is a location for both TSA PreCheck and the U.S. Customs and Border Protection’s Global Entry trusted traveler program.

Can I apply for TSA PreCheck locally?
Yes. There is a TSA PreCheck office located in Terminal 2, near Bag Claim 5. Find operating hours below:

• Monday, 9 a.m. – 1 p.m.
• Tuesday-Friday, 9 a.m. – 1 p.m., 2 p.m. – 6 p.m.
• Closed Saturday and Sunday

Who do I contact regarding airport security and screening complaints?
The federal Transportation Security Administration oversees the security checkpoint.

Transportation Security Administration
Phone: (866) 289-9673
Fax: (202) 493-1225

Send Letters to:
TSA Consumer Response Center
Room 3013 GSA Building
400 Seventh St. S.W.
Washington, DC 20590