Terminal Operations Team

RDU has made a lot of changes to provide you a safe and healthy travel experience. The Terminal Operations Team conducts comprehensive inspections to ensure the airport meets strict health standards to allow guests to fly confidently through RDU.

Terminal Operations Team members wear RDU-branded blue shirts and are located throughout the terminal to:

  • Inspect cleaning and disinfecting procedures for compliance
  • Monitor public areas and restrooms to ensure they meet cleanliness and tidiness standards
  • Assist with line management to promote appropriate distancing
  • Report broken equipment and generate maintenance work orders
  • Keep hand sanitizer stations filled
  • Distribute free face coverings to guests who need one
  • Serve as a resource for information

Read more about health and safety measures at RDU.