COVID-19: Previous Updates
RDU is installing hand sanitizing stations in the terminal ticketing areas to help keep travelers healthy and safe. The airport ordered more than 100 sanitizing stations in early March and is receiving the order in installments due to high demand. We encourage travelers to follow the advice of public health experts and practice good personal hygiene.
American, Delta and United have closed their airline clubs at RDU. We will keep you updated about any future changes in operating hours.
The Authority is taking measures to consolidate operations in response to decreased traffic at the airport. Many business partners have modified operations due to the impact of COVID-19. RDU’s Observation Park is currently closed until further notice.
Parking at RDU
RDU is temporarily consolidating its parking operations beginning Monday, March 23, in response to COVID-19 impacts. These changes will be in effect for the next 30 days, at which time we will re-evaluate parking demand to determine lot availability. All airport guests will be redirected to park in their choice of either ParkRDU Central or Premier, conveniently located between Terminals 1 and 2. We also are discounting our daily maximum Central rate to $10/day. Existing online bookings have been upgraded at no additional cost and are valid for entry to Central. All ParkRDU fee collection will be automated beginning March 23. Cash will only be accepted at pay-on-foot stations located at entry points to the deck. These precautions are intended to limit the spread of COVID-19.
*Note: ParkRDU customers wishing to cancel their reservation may now do so up to the same day of their arrival. If you wish to cancel your parking reservation, please log into your reservation at ParkRDU.com and click on “Manage my Booking” in the upper right corner.
Airport Rental Car Facilities
Rental Car facilities are temporarily modifying operating hours, sharing shuttle services and consolidating customer facilities to better utilize resources. The companies will accommodate customers whose flights are delayed. Click here to review Rental Car contact information, modified hours and shuttle service status.
Gov. Roy Cooper issued Executive Order 118 today in response to the COVID-19 pandemic. The order closes bars and restaurants for dine-in customers effective 5 p.m. today through March 30. Takeout and grab-and-go are still permitted.
The Authority is working with airport concessionaires to comply with the governor’s executive order. Click here for the list of RDU’s terminal concessionaires and their operating status. The Authority values its airport business partners and will continue to work collaboratively to respond to the impacts of COVID-19.
ParkRDU customers wishing to cancel their reservation may now do so up to the same day of their arrival. If you wish to cancel your parking reservation, please log into your reservation at ParkRDU.com and click on “Manage my Booking” in the upper right corner.
Due to newly imposed federal travel restrictions and reduced transatlantic travel demand, RDU’s two transatlantic non-stop routes will be temporarily suspended. Delta will suspend its non-stop route between RDU and Paris beginning Saturday, March 14 through Thursday, May 21. American will suspend its non-stop route between RDU and London beginning Thursday, March 19 through Thursday, May 7. Travelers booked on either of these routes are encouraged to review their airline’s coronavirus travel information webpage for rebooking instructions.
The Authority values its partnerships with Delta and American Airlines. We understand the need for a momentary pause of these transatlantic flights and look forward to their return. Delta and American continue to operate at RDU as the airport and airlines take proactive steps to ensure the health and safety of all travelers.
The federal government continues to issue guidance regarding air travel, including new temporary restrictions on travel from Europe (with the exception of the United Kingdom) beginning March 13.
We advise passengers to contact Delta Airlines immediately if you have booked travel on the RDU-Paris nonstop route. It is also advisable that passengers traveling between Europe and the United States contact their airline for the latest information.
RDU is operating normally as we monitor COVID-19 developments. The Authority and its business partners continue to implement measures to protect our employees, guests, business partners and contractors from potential exposure to COVID-19.
RDU’s airline partners are sharing additional information with travelers about their response to coronavirus. Click the links below for guidance from each of the 10 airlines serving RDU. You can also find airline contact info and travel alerts via the sidebar.
- Air Canada
- Alaska Airlines
- American Airlines
- Delta Air Lines
- Frontier Airlines
- Spirit Airlines
- Southwest Airlines
- United Airlines
We encourage all guests, employees and business partners to follow the CDC’s recommended hygiene practices (see “How You Can Stay Healthy,” above).
Gov. Roy Cooper declared a State of Emergency for North Carolina today, which activates and mobilizes additional emergency response efforts, allows supplies to arrive more quickly, expands the number of health professionals working on coronavirus and protects consumers from price gouging.
The State of Emergency has no impact on airport operations and RDU is operating as normal. We continue to take proactive measures to make guests feel safe and comfortable in our terminals, including increased disinfection and cleaning of bathrooms and shuttle buses, along with frequently touched surfaces such as ticket counters and kiosks, gate areas, handrails and doorknobs. Health experts recommend good personal hygiene – including washing your hands frequently and avoiding touching your eyes, nose and mouth – as the best way to prevent illness.
North Carolina health officials announced that five more Wake County residents tested presumptive positive for the coronavirus (COVID-19). All five individuals recently attended a Biogen Conference in Boston, MA. and health officials have stated that all five residents are currently in isolation.
The affected individuals started showing symptoms of COVID-19 between Feb. 29 and March 3. Officials state that the five individuals traveled through RDU between March 2-6. According to the CDC, COVID-19 is most likely to be transmitted when affected people are symptomatic. You will be contacted by a public health official if you were on a flight and determined to be at risk during your travel period according to contact tracing protocols.
RDU remains close communication with local, state and federal public health experts who recommend good personal hygiene as the best way to prevent illness. North Carolinians with questions or concerns about COVID-19 can call the COVID-19 phone line toll-free at (866) 462-3821 or their local county health department.
State health officials have confirmed a presumptive positive case of coronavirus in a passenger who traveled from Indianapolis to RDU on March 1. The person is reported to have been symptomatic beginning March 2. Health officials say the passenger spent time in Wake and Durham counties before driving back to Indianapolis on March 6.
According to health officials, COVID-19 is most likely to be transmitted when the patient is symptomatic. Therefore, according to public health officials in Durham and Wake Counties, “…there is little risk to anyone who came into contact with the patient prior to March 2, because the person was not showing symptoms.” County health departments will work to identify anyone who came into close contact with the person.
- N.C. Department of Health and Human Services Press Release: Indiana Individual with Confirmed COVID-19 Traveled to North Carolina
- Wake and Durham Counties Press Release: Durham, Wake Counties Investigate Possible Exposure to New COVID-19 Case
State health officials have confirmed a second presumptive positive case of coronavirus in a man from Chatham County who flew through RDU in late February. The passenger traveled from an area in Northern Italy that now has a COVID-19 outbreak. He had two days of mild flu-like symptoms while in Italy and flew back to the United States after his fever resolved and his symptoms improved. The passenger is in isolation at home and is doing well. Public health officials say this case in unrelated to presumptive positive case in a Wake County man who traveled to RDU from Seattle.
People who were in the airport in late February are not considered to be at risk. A person must have sustained close contact with a person with coronavirus (i.e., less than 6 feet away) for 10 minutes or longer to be considered at risk. Briefly walking by a person or being in the same room is not an identifiable risk.
RDU’s cleaning crews use products approved to eliminate viruses including COVID-19. Cleanings are focused on disinfecting bathrooms and frequently touched areas in our terminals and shuttle buses such as handrails, doorknobs, elevators, escalators, security checkpoints, ticket counters, kiosks and areas around the gates. More than 100 hand sanitizing stations will be placed in frequently touched areas throughout the terminals and cleaning crews will use specialized hand-held sprayers to disinfect shuttle buses and large areas inside the terminals.
RDU is in close communication with local, state and federal public health experts, who recommend good personal hygiene as the best way to prevent illness. North Carolinians with questions or concerns about COVID-19 can call the COVID-19 phone line toll-free at (866) 462-3821 or their local county health department.
According to the Centers for Disease Control (CDC), the risk of getting a contagious disease on an airplane is low, but there are times when public health experts need to find and alert travelers who may have been exposed to a sick passenger on a flight. Airports do not play a role in these “contact investigations.”
In most cases, CDC is notified when a sick traveler seeks treatment at a medical facility. These notifications can be made days, weeks, or even months after the passenger traveled. The passengers who were exposed to the patient are called “contacts.” A critical part of this process is to identify close contacts of a case. A close contact is considered those individuals who were within 6 feet for at least 10 minutes of the presumptive positive individual at the time they were having symptoms.
CDC asks the airline for the flight manifest, which contains passengers’ names, seat numbers and contact information for passengers who were seated near the patient. Public health officials will call the contacts and educate them about how to watch for and report symptoms of the illness that is being investigated. CDC does not release any information about the patient or the contacts to anyone other than public health staff working on the investigation.
If you have questions about a CDC contact investigation or a person under investigation, please contact your local health department or the N.C. Department of Human Health and Services at (866) 462-3821.
Wake County public health officials have confirmed a presumptive positive case of coronavirus in a passenger who traveled through RDU on Feb. 22. According to the state health department in consultation with the CDC, the passenger “was not experiencing symptoms when they traveled through Raleigh-Durham International Airport. Based on CDC guidance, there was no identifiable risk from this case to other travelers.”
RDU is in close contact with public health experts and Airports Council International about best practices for airports related to coronavirus. RDU regularly disinfects bathrooms in the terminals with products that meet criteria for helping to prevent the spread of coronavirus and is consulting with public health officials about any additional steps the airport should take as a preventative measure. Airports, including RDU, follow the direction of the U.S. Centers for Disease Control and Prevention (CDC), the agency that decides which airports should screen passengers, determines protocols and conducts screenings. CDC is not conducting screenings at RDU at this time.