Open positions

Part-Time Law Enforcement Officer
Administrative Support Assistant (Parking/Ground Transportation)
Senior Auditor
Information Services Security/CCTV Technician
Information Services Operations Support Electronic Equipment Technician
Parking Mechanical Equipment Technician
Senior Systems Analyst
Auditor I
Baggage Handling System Manager
Senior Network Administrator

MINIMUM REQUIREMENTS: Part-time law enforcement officer candidate must posses a minimum of 5 years law enforcement experience, and must be currently employed by a recognized public law enforcement agency and meet the North Carolina law enforcement officer certification standards required for employment by the Authority. That employment must meet the criteria for primary employment set forth by the U.S Department of Labor. Or, the candidate must be retired in good standing from a recognized public law enforcement agency in North Carolina and maintain eligibility for police officer certification.

SPECIAL NECESSARY REQUIREMENTS: Fulfill the duties of a sworn law enforcement officer serving the Authority with primary assignment to the Transportation Security Administration (TSA) security screening checkpoints, and at other locations or situations as deemed appropriate by the Chief of Police. They are expected to serve customers and employees with respect, fairness, and compassion, be committed to ensuring public safety and aviation security, preventing crime and protecting life and property.

POSITION DUTIES: This person is considered a part-time employee who works irregular shifts, fewer than 1,000 hours during any calendar year, is ineligible for any paid or unpaid leaves of absence (vacation, sick or holiday leave, etc.) or other fringe benefits with the exception of those mandated by law (Social Security/Medicare, FICA).  

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: Graduation from high school with courses in secretarial science, business or bookkeeping with some experience in parking and ground transportation operations; or an equivalent combination of education and experience. Thorough knowledge of computer and spreadsheet operations and of Parking and Ground Transportation hardware and software; basic knowledge of cash handling and auditing; skills in examining and investigating transactions and trend analysis; ability to understand and apply Authority policies affecting Parking and Ground Transportation; ability to communicate effectively in person and by telephone; ability to be tactful and courteous; ability to use independent judgment in organizing and establishing formats; ability to establish and maintain effective working relationships with managers, employees and the general public.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Federal Aviation Administration. Must possess a valid North Carolina driver’s license.

POSITION DUTIES: Handles public requests for services or information; receives and greets visitors; gives information concerning unit's services and needs; handles some requests independently; secures information via telephone or personal contact; selects appropriate materials to answer questions; types correspondence, memoranda, notes, reports or other materials; reviews work for compliance with instructions, spelling, punctuation and basic grammar; proofreads final proof of materials; maintains comprehensive and well-organized records management systems; reviews, records and reconciles daily activities of Parking Department, including the examination of exception tickets for correct information and verification of cashier reports; enters data for reporting; files and retrieves materials based on limited information and performs periodic follow‑up activities; reviews and accurately records annual permit applications of the Ground Transportation Section; compiles information and prepares spreadsheets and reports as needed; requests information using standardized forms; compiles information requiring the selection of data from well‑established groups; screens and routes materials according to content of communications; may do research or pull  related materials from files; operates a variety of office machines required in the position including specialized computer and automated equipment; may assist in coordination and establishment of meetings; may attend for handling records and  reports activities; serves as backup to other departmental, administrative or clerical staff; assists with special projects, emergencies, or other tasks as assigned; performs related duties as required. 

Closing Date: May 9, 2008.

MINIMUM REQUIREMENTS: Bachelor’s degree in accounting or business administration. Must possess a valid certificate, Certified Public Accountant or Certified Internal Auditor license. Thorough knowledge of accounting principles, policies and procedures including GAAP, GASB and FASB as well as auditing standards and procedures such as GAAS; knowledge of internal control systems and The Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Audit; ability to communicate complex issues and recommendations in a clear and concise manner both orally and in writing to audited party representatives, Authority staff and Authority management; must possess the ability to maintain impartiality; must possess the ability to make sound projections; good knowledge of computer operations and experience using Microsoft Windows XP, Excel and Outlook. Working knowledge of Microsoft Access a plus; working knowledge of research methods, statistical sampling techniques, quantitative and qualitative analysis; considerable knowledge of federal, state and local laws, rules, and regulations regarding accounting; ability to provide useful, accurate work products that are properly supported by audit procedures and documentation in compliance with applicable professional standards; ability to verify accounting and other financial documents and forms for accuracy and completeness; ability to establish and maintain effective working relationships with departments, employees, tenants, and the general public; maintenance of confidentiality of audit data as permitted by statutes and policies is required; ability to make arithmetic computations accurately and with reasonable speed; ability to use a calculator and a computer for the maintenance of audit records; ability to respond to confrontational situations in a calm and professional manner; ability and willingness to report investigative findings of actual or probable fraud, impropriety or illegal activity committed by any member of Authority management to the Airport Director, the Authority Board and appropriate other officials and authorities.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Transportation Security Administration. Possession of a valid NC driver’s license.

POSITION DUTIES: Plan small, medium and large audit engagements. Supervise an audit team; Must gather, organize and analyze fiscal data and operating procedures of routine complexity; reviews established and proposed control systems to ensure compliance with best practices, management policies and procedures, laws and regulations; participates in process improvement to provide added value to the organization; makes audit recommendations that help ensure proper revenue collections, enhance financial controls and contribute to cost saving measures; participates in investigations of fraud or illegal activities by organization staff and outside entities and comply with appropriate reporting requirements; establish and maintain working relationships with tenants and departmental staff and management; write narrative reports using standard English grammar. Performs other related duties as required.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: Graduation from a two year college with a major in electrical/electronics technology, electronics engineering technology or equivalent and minimum of five years work experience in maintaining computerized security equipment, CCTV, AC/DC related devices, or similar electronic/electrical/mechanical equipment. Thorough knowledge of a variety of automated machines and equipment used in security systems, including CCTV; thorough knowledge of repair methods and tools for use with electrical and electronic equipment; thorough knowledge of electrical wiring; through knowledge of and experience in troubleshooting AC & DC circuits; extensive experience with power tools including power drills, hammer drills, etc. Thorough knowledge of network protocols such as TCP/IP; knowledge of personal computers, Windows operating systems and basic software; ability to successfully communicate technical computing instructions to end users; ability to troubleshoot and diagnose equipment malfunctions and makes decisions when outside contractors are needed for repairs; ability to communicate effectively in oral and written forms; ability to develop and maintain working relationships with supervisor, employees, other departments, vendors, contractors, and the general public; experience with 2-way radio systems (VHF, UHF) a plus.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Federal Aviation Administration. Possession of valid North Carolina driver’s license.

POSITION DUTIES: Inspects, maintains, and repairs computers, gates, security devices, CCTV components and other security related equipment; inspects, maintains, troubleshoots and repairs security computer networks; maintains and repairs security related fiber optic interface equipment; generates various computer reports such as gate report and scan activity report; repairs security related circuit boards, checks communications devices, modems and lines, determines causes of malfunctions, and makes necessary adjustments and repairs; checks system status, alarms and system integrity on a daily basis; performs maintenance and repair on electronic and electro-mechanical locks; performs on-site analysis, diagnosis and resolution of complex hardware problems for a variety of electronic, electrical and mechanical devices; checks communications devices, modems and lines, determine causes of malfunctions, and makes necessary repairs where applicable or engages appropriate staff and/or vendors to make necessary repairs; answers questions about operation of security computer systems; teaches personnel how to operate and handle situations on the automated system; recommends and implements corrective solutions and repairs as needed; recommends schedules and performs hardware and peripheral equipment improvements, upgrades, modifications, enhancements and repairs; purchases parts and supplies for maintenance tasks on all assigned systems/devices; develops and maintains an inventory of all operational and defective devices; maintains up-to-date knowledge of hardware, system and equipment contracts; performs preventive maintenance tasks on assigned equipment; creates and maintains documentation and Standard Operating Procedures (SOPs); receives and responds to incoming calls, pages and/or trouble tickets/emails regarding hardware or system issues; must carry pager during assigned: work hours and be on-call 24/7 during assigned rotations. Cross-trains and potentially is assigned similar responsibilities requiring similar skills and knowledge (e.g. parking equipment, AVI equipment, telephony equipment, directional display systems, audio-visual equipment, 2-way communication equipment, AM broadcast equipment,  MUFIDS, CUSS and MATV hardware). Conducts training for new technicians within the Information Services division. Assists with various reports and provides input into budget needs. When/Where necessary, liaise with third-party support and equipment vendors. Performs other duties as required and assigned.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: Graduation from a two year college with a major in electrical/electronics technology, electronics engineering technology, computer engineering technology, computer information technology, computer support technology or equivalent and minimum of five years work experience in maintaining computerized equipment, computer systems and/or similar electronic/electrical/mechanical equipment. Current A+ Certification required. Thorough knowledge of a variety of automated machines, equipment and computers used in parking systems; thorough knowledge of repair methods and tools for use with various electrical and electronic equipment; thorough knowledge of electrical wiring; thorough knowledge of and experience in troubleshooting AC & DC circuits; thorough knowledge of networks, TCP/IP, Ethernet, LAN, fiber optics, and other communication protocols; knowledge of personal computers, Windows operating systems XP & Vista; ability to repair computer systems including motherboard, memory, power supply and other hardware related issues; ability to successfully communicate technical issues to management, Tier 2 technical and OEM personnel;  ability to successfully communicate technical computing instructions to end users; ability to troubleshoot and diagnose equipment malfunctions and makes decisions when outside contractors are needed for repairs; ability to communicate effectively in oral and written forms; ability to develop and maintain working relationships with supervisor, employees, other departments, vendors, contractors, and the general public; experience with 2-way radio systems (VHF, UHF) a plus.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Federal Aviation Administration. Possession of valid North Carolina driver’s license.

POSITION DUTIES: Installs, monitors, maintains, and repairs computers systems and computer circuit boards used to control all facets of the Authority’s parking system.  Monitors network communications and system/server/computer related performance; responds to Tier 1 Parking helpdesk-related tickets and works with IS Tier 2 technical staff and Parking technical staff to resolve issues; responsible for providing daily Level 1 and basic Level 2 troubleshooting and resolution of hardware calls/support tickets for assigned areas in Parking; monitors log and disk files and engages appropriate IS and Parking related technical staff when necessary; checks communications devices, modems and lines, determine causes of malfunctions, and makes necessary repairs where applicable or engages appropriate staff and/or vendors to make necessary repairs; checks system status, alarms and system integrity on a daily basis; performs maintenance and repair on electronic and computer related devices; performs preventive maintenance tasks on assigned equipment; performs on-site analysis, diagnosis and resolution of complex hardware problems for a variety of electronic, electrical and computer devices; recommends and implements corrective solutions and repairs as needed; generates various computer reports as required; recommends schedules and performs hardware and peripheral equipment improvements, upgrades, modifications, enhancements and repairs, where applicable; purchases parts and supplies for maintenance tasks on all assigned systems/devices; develops and maintains an inventory of all operational and defective devices as assigned; maintains up-to-date knowledge of hardware, system and equipment contracts; creates and maintains documentation and Standard Operating Procedures (SOPs); receives and responds to incoming calls, pages and/or trouble tickets/emails regarding hardware or system issues; must carry pager during assigned work hours and be on-call 24/7 during assigned rotations; cross-trains and potentially is assigned similar responsibilities requiring similar skills and knowledge (e.g. Security equipment, CCTV, AVI equipment, telephony equipment, directional display systems, audio-visual equipment, 2-way communication equipment, AM broadcast equipment,  MUFIDS, CUSS and MATV hardware). Conducts training for new technicians within the Information Services division; assists with various reports and provides input into budget needs; when/Where necessary, liaise with third-party support and equipment vendors. Performs other duties as required and assigned.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: Graduation from a two year college with a major in electronic technology, computer technology, or related field and three to five years of work experience in maintenance of computerized equipment; computer hardware/software and electrical experience preferred; or a combination of education and experience which provides the following:  Considerable knowledge of a variety of automated machines and equipment used in the parking facilities; knowledge of repair methods and tools for use with electrical and electronic equipment including computer networks and fiber systems as well as land line and wireless telephones and intercom systems; knowledge of electrical wiring; knowledge of computer operating systems including XP and NT as well as knowledge of TCP/IP, Ethernet, LAN, network switches and routers, fiber optic serial communications, etc.; skill in the use of tools for such technical equipment; ability to trouble shoot and diagnose equipment malfunctions including electrical wiring, electronic circuits, mechanical systems, and computer systems and make decisions when outside contractors are needed for repairs; ability to use various standard office software products; ability to communicate effectively in oral and written forms; ability to develop and maintain effective relationships with supervisor, employees, other departments, vendors, contractors, and the general public; performs related duties as required.

SPECIAL NECESSARY REQUIREMENTS: Valid driver’s license; must be able to pass security background check and drug test.

POSITION DUTIES: Installs, monitors, maintains, and repairs all systems used to control the entry and exit of vehicles in the Authority’s parking lots; inspects, maintains, and repairs ticket dispensers, fee computers, signs, gates, parking lot equipment, and other related equipment; repairs, replaces and/or adjusts mechanical electron-mechanical or electronic assemblies and components; checks circuit boards, checks communications devices, modems, and lines, determines causes of malfunctions, and makes necessary adjustments and repairs; troubleshoots communications problems involving various protocols and topologies such as TCP/IP LAN and modems; performs general maintenance on wire-line emergency phones and general and field  service maintenance on cellular emergency call boxes; purchases parts and supplies for maintenance tasks on the  machines; maintains replacement inventory; performs preventive maintenance tasks on electric gates, ticket dispensers, and other related equipment; designs and produces reports; assists manager with various reports; provides input into budget needs; meets with service representatives and vendors; performs other duties as required.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: Position requires a bachelor’s degree in information systems, network administration, computer science, or related field and considerable experience in computer operations or data processing; or an equivalent combination of education and experience.  Current Microsoft Certified Engineer (MSCE) Certification or ability to complete an MCSE is desired. Thorough knowledge of personal computer hardware; thorough knowledge of personal computer software applications, especially Word, Excel, and database software; thorough knowledge of operating software and the relationships of hardware and drivers; ability to understand and follow written and oral instructions; ability to handle confidential information appropriately; ability to collect information from systems users and interpret needs of the users; ability to diagnose and provide solutions to equipment and software failures; ability to communicate hardware and software instructions and information to end users; ability to communicate effectively in oral and written forms; ability to establish and maintain effective working relationships with system users, employees, supervisors, and outside consultants and contacts; certifications desired but not required:  Microsoft Certified System Engineer (MCSE), Microsoft Certified System Administrator (MCSA), Registered Communication Distribution Designer (RCDD), Cisco Data Center Networking Infrastructure Design Specialist, Cisco Data Center Storage Networking Design Specialist.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Federal Aviation Administration. Must possession of a valid North Carolina driver’s license.

POSITION DUTIES: Supervises and assists in server/desktop/hardware system builds, ghosting and user profile building to assist Service Technician group in system deployments; leads installations of server hardware devices on the computer system/network and performs preventative maintenance on these devices, assisting in installations of new software releases, system upgrades, evaluates and installs patches; troubleshoots and resolves equipment and network failures and resolves software related problems; supervises Microsoft Active Directory installation, management, and troubleshooting as well as Microsoft Exchange 2003 support; supervises and executes SAN-based Enterprise Backup System to include processes and procedures by designing processes for maintaining data files and monitors system configuration to ensure data integrity; supervises and executes Disaster Recovery processes and procedures ensuring Business Continuity; good working knowledge of TCP/IP protocols, DHCP, DNS and SMTP; supports operation of Microsoft Windows Operating Systems and interaction with MS-SQL technologies; supervises implementation and supports in-house and hosted server applications; designs systems documentation and Standard Operating Procedures (SOPs); works with ISSI Manager to ensure that system security concerns are reviewed for consolidations, central security policy management, configuration management, user and/or profile identity/authentication management; ensures the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions to include processes to monitor, maintain, support, and optimize networked software and associated operating systems using tools like the Solarwinds Network Management System; Leads design and integration of new systems and applications into day-to-day operations to include integration into platforms such as IBM’s Websphere; applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments; works with Security Analyst in Policy and Procedures Group to audit system scans for compliance to regulatory requirements and designing systems that ensure availability of access while integrating security aspects to maintain system integrity to include, process for creating user accounts and maintaining security levels on databases; facilitates technical coordination with Oracle DBA contractor; leads design and integration of new systems and applications into day-to-day operations; supervises processes of communication with Original Equipment Manufacturers (OEM) / Vendor and software and hardware vendors to troubleshoot system application and hardware errors to resolution; leads team to analyze and resolve problems associated with server hardware Windows and UNIX , applications software; Monitors existing server usage, ensuring proper working order to provide solutions to operational or user related problems; reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems; consults with users to identify current operating procedures and to clarify program objectives; works as directed in the continual effort to employ effectively emerging technologies in support of Airport Systems; works with all levels of organization in the analysis of computing needs; engages in the continual maintenance and support of production systems; engages in the appropriate testing of computer systems and implementation of new systems. Performs related duties as required.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: Bachelor’s degree in accounting, business administration or related field. Familiar with accounting principles, policies and procedures including GAAP, GASB and FASB as well as auditing standards and procedures such as GAAS. Ability to communicate complex issues and recommendations in a clear and concise manner both orally and in writing to audited party representatives, Authority staff and Authority management. Good knowledge of computer operations and experience using Microsoft Windows XP, Excel and Outlook. Working knowledge of Microsoft Access a plus; knowledge of research methods, statistical sampling techniques, quantitative and qualitative analysis; considerable knowledge of federal, state and local laws, rules, and regulations regarding accounting. Ability to provide useful, accurate work products that are properly supported by audit procedures and documentation in compliance with applicable professional standards; ability to verify accounting and other financial documents and forms for accuracy and completeness; ability to establish and maintain effective working relationships with departments, employees, tenants, and the general public; maintenance of confidentiality of audit data as permitted by statutes and policies is required; ability to make arithmetic computations accurately and with reasonable speed; ability to use a calculator and a computer for the maintenance of audit records; ability to respond to confrontational situations in a calm and professional manner; ability and willingness to report investigative findings of actual or probable fraud, impropriety or illegal activity committed by any member of Authority management to the Airport Director, the Authority Board and appropriate other officials and authorities.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Transportation Security Administration. Must possess a valid North Carolina driver’s license.

POSITION DUTIES: Learn to analyze fiscal data and operating procedures of routine complexity.
Reviews established and proposed control systems to ensure compliance with best practices, management policies and procedures, laws and regulations; participates in process improvement to provide added value to the organization; makes audit recommendations that help ensure proper revenue collections, enhance financial controls and contribute to cost saving measures; participates in investigations of fraud or illegal activities by organization staff and outside entities and comply with appropriate reporting requirements; establish and maintain working relationships with tenants and departmental staff and management; write narrative reports using standard English grammar. Performs other related duties as required.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: College degree in a technical field and three years of supervisory experience in the operation and maintenance of in-line security Baggage Handling Systems or bulk Material Handling Systems; background in electro-mechanical installation operation of conventional and automated Baggage Handling Systems or Material Handling product lines and centralized control room operation is desired. Preventative maintenance and troubleshooting experience with intelligent baggage handling systems including diagnosing and correcting PLC’s, variable frequency drives and operating system software problems; analyzing, repairing and aligning laser arrays; performing daily and periodic shift inspections, cleaning, and diagnostics of mechanical system components. Prior contract management experience as it relates to materials is strongly preferred. In addition, good written and oral communication skills are essential to this position. Proficiency with Microsoft Office Suite is preferred. Other combinations of experience and education that meet the minimum qualifications may be substituted. Performs other duties as required.

SPECIAL NECESSARY REQUIREMENTS: Possess North Carolina driver's license, be able to pass a Federal background check as required by the TSA; Working irregular hours, shifts, weekends, holidays, and evenings may be required. Involves working both inside and outside in a variety of environmental extremes such as heat, cold, rain, air pollution, and dust. Work may involve walking for prolonged periods. Position reports to the Director of Terminal Services.

POSITION DUTIES: Manages the day-to-day operations and maintenance of In-Line Baggage Handling System(s) and Passenger Loading Bridges. Responsibilities include: Overseeing and managing the Contract for operation and maintenance of the baggage handling system and maintenance of the passenger loading bridges and associated systems; serving as liaison with Transportation Security Administration (TSA) and airlines. This position oversees an O&M Contractor in the planning, organizing preventive maintenance and repairs of baggage handling equipment. Ensures systems are operated and maintained in accordance with Contract. Analyzes system operation reports and provides and implements improvement recommendations based on report data. Controls and manages parts inventories and assures that the Authority-owned assets are protected. In addition, the position is responsible for reviewing and interpreting O&M contractor’s documentation and reports generated by a Computerized Maintenance Management System (CMMS). Supervises Baggage Handling System division staff.

Closing Date: Open until filled.

MINIMUM REQUIREMENTS: BS/BA in computer science or related field. Minimum five years experience working in and supervising management of technology in a networked environment. Current CCNA is required. CCNP or the ability to obtain is desirable. Ability to provide high quality customer service and support. Considerable knowledge of Cisco switching and routing protocols and Cisco IOS configurations; Knowledge of other Cisco applications including VoIP Call Manager, Unity, ASA, and TACACS, WiFi; ability to analyze, diagnose, and solve network hardware and application problems; knowledge of how computer technology can be integrated into the airport environment for a variety of applications and purposes; ability to architect and design most aspects of a multi-VLAN, switched Cisco network; knowledge of IP addressing, subneting, VLAN functionality, and SNMP; proficiency in working with Telco vendors to achieve desired results; ability to plan and coordinate a variety of special computer projects; capable of integrating into a team environment; ability to communicate effectively orally and in writing; ability to establish and maintain effective working relationships with other employees, Authority officials, and vendors.

SPECIAL NECESSARY REQUIREMENTS: Must meet security background investigation requirements as required by the Federal Aviation Administration. Possession of a valid North Carolina driver’s license.

POSITION DUTIES: Leads in the administration of the communications network within the organization; provides network support to other sections within I.S to help them accomplish their mission. Responsible for implementing and monitoring all security and policies via firewall administration and IPS services. Provides input into disaster recovery planning and testing related to networking components; supervises in troubleshooting efforts and resolves network problems, including all Layer 1,2, &3 issues; leads the deployment of the Authority’s Network Management / Monitoring system; leads in research, evaluation, and integration of new networking technologies and services; designs and supports all network related projects including capital project initiatives; responsible for all technical aspects of the organization’s VoIP systems; lead for SmartNet, TAC, and any other network support maintenance programs; develops and designs the network / VoIP portions of enhanced tenant service offerings; writes and implements procedures for network change control and produces reports; evaluates and performs capacity planning functions related to the telecommunication network infrastructure; oversees security audits and implements audit recommendations; communicates with internal and external consumers including middle and upper management, as appropriate, in order to ensure the delivery of high-quality service and technical network support; monitors organizational development projects to ensure consistency and satisfaction of technical interface requirements for existing network infrastructure; demonstrates broad technical knowledge, and is able to advise as well as help define strategic direction for the company; professionally represents the company from a technical perspective at peer reviews, conferences, and industry related meetings; translates business/functional system requirements into clear and concise instructions for self and other staff.

Closing Date: Open until filled.

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RDU Airport Authority
P.O. Box 80001/1000Trade Drive
RDU Airport, N.C. 27623
Attention: HR

or fax to:
(919) 840-0176
Attention: HR

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EQUAL OPPORTUNITY EMPLOYER
*M/F/D*